Privacy
Policy

This Privacy Policy explains how Zync AI Solutions, LLC ("Icon," "we," "us," or "our") collects, uses, and shares information when you use the Icon mobile app.

1Information We Collect

Account information. When you sign up, we collect your email address, password (stored securely and never in plain text), display name, and username.

Profile information. Bio, hashtags/interests, profile photo, and — if you choose to add one — a profile song.

Content you post. Photos and videos in posts and Daily Drops, captions, comments, and audio tracks you upload to Icon Sounds (including title, cover art, and optional links to Spotify, Apple Music, or SoundCloud).

Tagged items. If you tag an item in your post, we store the item details and link you provide so it can be shown to viewers. We don't receive any information back when someone taps a tagged item and leaves Icon for that retailer's site.

Messages. The content of direct messages you send and receive through the app, including any posts you share into a conversation.

Location. If you enable location access, we use your device's location (only while you're actively using location-based features, like finding nearby thrift stores or pop-up events) to show relevant results. We do not track your location in the background.

Push notification token. A device identifier used to deliver notifications, if you enable them.

Device permissions. With your permission, the app accesses your camera, microphone, and photo library to let you capture and upload photos and videos, and Apple Music to preview and tag songs.

We do not use third-party analytics or advertising SDKs, and we do not collect data for advertising purposes.

Creator Shop. Icon Status (a recognition tier unlocked through Daily Drop engagement) may unlock access to a Creator Shop feature. Creator Shop is planned but not yet active, so we don't collect payment information, shipping addresses, or product listings today. We'll update this section before Creator Shop launches.

2How We Use Your Information

We use the information above to:

• Operate core features of the app (posting, messaging, Daily Drops, Vision Boards, Icon Sounds, following/followers, notifications)
• Personalize your feed and recommendations
• Communicate with you about your account or the Service
• Maintain the safety and integrity of the Service, including reviewing reported content and enforcing our Community Guidelines
• Improve and troubleshoot the Service

3How We Share Your Information

We do not sell your personal information. We share information only:

• With other users, as part of how the Service works — your profile, posts, comments, and Daily Drops are visible to other users according to your privacy settings, and messages are visible to the people you message.
• With service providers who help us operate the Service, currently Supabase (database, authentication, and file storage) and Apple (push notifications, Apple Music integration). These providers only access information as needed to provide their services to us.
• When required by law, or to protect the rights, safety, or property of Icon, our users, or the public.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case we'll notify you before your information becomes subject to a different privacy policy.

4Your Choices and Rights

• Access and correction. You can view and edit most of your profile information directly in the app.
• Deletion. You can permanently delete your account and associated data at any time from Settings. This removes your profile, posts, comments, messages, and other content we store about you, except where we're required to retain information by law.
• Location. You can disable location access at any time in your device's Settings app.
• Notifications. You can disable push notifications at any time in your device's Settings app or in-app notification settings.

Depending on where you live, you may have additional rights under laws like the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), including the right to request a copy of your data or object to certain processing. Contact us at contact@tryiconsocial.com to exercise these rights.

5Children's Privacy

Icon is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has created an account, we will delete that account and associated data. If you believe a child has provided us with personal information, contact us at contact@tryiconsocial.com.

6Data Security

We use industry-standard measures, including encrypted storage and transport (via our infrastructure provider, Supabase), to protect your information. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

7Data Retention

We retain your information for as long as your account is active, or as needed to provide the Service. If you delete your account, we delete your associated data as described in Section 4, except where retention is required by law or necessary to resolve disputes or enforce our agreements.

8International Data Transfers

Your information may be processed and stored on servers located outside your country of residence, including in the United States, through our infrastructure provider. By using the Service, you consent to this transfer.

9Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you in the app or by email before they take effect.

10Contact Us

Questions about this Privacy Policy, or requests regarding your data? Contact us at contact@tryiconsocial.com.